33 testimonials found.

First Class service, Highly efficient and friendly, sold within days, easy to deal with surveyor and solicitor, received a good price, highly recommend.

John

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I have rented out two of my properties through Penny Lane Homes and am very happy with how quickly my properties were brought to market and how fast they found a tenant. Penny is a joy to work with and definitely goes the extra mile - contactable virtually 7 days a week!

Elaine

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This was our first time selling a house, so it was pretty big mine field, i contacted helen,who promptly came out to see us, i was impressed with the professionalism of helen, and further on her team, they all gave me so much of their time, as i made a lot of enquires,they arranged all parties involved with the selling of the house.the house was sold in the first week.as we had sold our house we were now looking to rent , we were so delighted with team, their was only going to be 1 letting agent who we were going to go with on the letting front and that was penny lanes, as we had a short window to leave our home and rent, it was very worrying , but we were always reassured that the team would do everything, and they did, 2 days before we handed the keys in for our sold house , we were in our rented property, all stops were pulled out on that one , im sure,i worked for a letting agent, doing maintenance, so when i say penny lanes are up their with the best, you can be reassured, im very confident if you use penny lanes in any capacity , you wont be disappointed , well done everyone, thanks again

David Thompson

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Well what can I say. I dealt with Penny when looking for a new property to rent , now trust me when I say that in the 6 months search I didn't come across a more professional, more charming or more personable offering than that offered by Penny. She set up a FaceTime for a property as my diary would not allow an actual visit and then several follow up calls including a then call some months later as she had found a property she felt would suit my needs. The best I came across with out a doubt, Penny is a star ,

Rory

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Very happy with all of the help I've received since living in my property. I've had a few queries since moving into my property and each member of staff who were involved dealt with it fast and efficiently and were quick to communicate with my landlord. My flat is furnished, however I've always wanted rid of the sofas but I wasnt sure if this was allowed. I asked the agency at the beginning of the week, and by the end of the week my couches had been sold and collected, I couldn't believe how quickly this was all dealt with. The agency try very hard to ensure youre happy in your property, and will do everything to help.

Amanda

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I have used this company to manage my properties and have had hardly a single issue, when something arises they are honest and do the right thing. tenants praise them as well decent company.

David M

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The team at pennylane were always very helpful. They were very understanding if there was ever a problem with the property and quick to help us get it resolved.

John C

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Since seeing our new home we have had nothing but fantastic and prompt service and correspondence from Penny Lane, we are so glad that we chose them especially as we are both renting for the first time. The process has been so simple and all information has been delivered very well, I'd especially like to thank Ian and Kayleigh for their great service, they've been absolutely wonderful throughout the process and we both feel very valued and reassured! Thank you!

Allanah Perrie & Ross Rae

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Mark has been very helpful , always available when needed,would highly recommend this agent , he got my house sold within a day.

Jackie Donnelly

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We have been very happy with the service delivered by Penny Lane Homes, especially since they took over from Learmonts. However, we are also more than satisfied with the help Ian Troy has given us over the years, including when he was at Learmonts, for which we thank him. More recently, Kayleigh has been a great help and support over selling our flat, assisting us with some of the documentation which it was impossible for us to complete from a distance. Penny was also very professional and efficient, dealing with us with patience and giving clear explanations and advice both during the takeover from Learmonts and ever since. The detailed reports on the condition of the flat, complete with photographs have been most welcome. I wish we had been with Penny Lane Homes from the start.

Liz M

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I would like to thank Penny Lane Homes for the excellent service provided since they took over my property lease from Learmonts. The few issues I have experienced have been quickly and efficiently dealt with by the staff. I would particularly like to thank Ian Troy who immediately replies to emails and and acts promptly in all cases.

Arnie Cartwright

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I have been very impressed with this agency. The takeover from Learmonts was very well communicated, with a plan drawn up to reinstate any rent which was outstanding. At first I was hesitant to continue with an agency after the awful experience with Learmonts. However, this agency has so far been excellent. My main point of contact is Kayleigh Payne. Kayleigh has been extremely helpful, efficient and prompt in answering emails during some difficulties we experienced with the building. Kayleigh makes it easy for one to speak their mind and is sympathetic towards both the landlord and the tenant which is an invaluable trait to possess in this industry.

Mandy

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